The operational record system for emergency service teams
DutyHub helps responders log hours, track jobs attended, record wellbeing check-ins, and maintain CPD notes in one secure place.
Access controls and audit-friendly outputs support HR and leadership processes.
Designed around incident logging, CPD evidence, and wellbeing records after jobs.
Today
Hours + jobs
Records
CPD + wellbeing
Hours logged
Record shifts, callouts, and on-call time with clear categories.
Jobs attended
Keep a consistent operational record of incidents and job types.
Wellbeing check-ins
Capture private reflections and post-incident wellbeing notes.
CPD records
Log learning, training, and evidence for reviews and audits.
Privacy-first
Wellbeing and operational records are treated as sensitive information by design.
Role-based access
Control who can view, edit, and export records across teams and functions.
Audit-friendly exports
Prepare structured records for reviews, governance, and HR reporting workflows.
Built with operational teams in mind
Designed around responder activity logs, not generic business task lists.
Core Features
Built around the records emergency teams actually need
DutyHub focuses on operational logging, wellbeing, and professional development records rather than generic project management features.
Hours logging
Log shift time, callouts, and volunteering hours in one consistent record.
Jobs attended
Track incidents and job categories with structured fields for later review.
Wellbeing check-ins
Capture private post-job wellbeing notes and reflections alongside operational work.
CPD tracking
Record learning points, training evidence, and CPD notes tied to real work.
Reminders
Prompt check-ins and record completion at the right time in the workflow.
Export packs
Prepare structured exports for internal reporting and audit processes.
How It Works
Simple to adopt, clear to maintain
The goal is not another system to manage. DutyHub keeps records structured while staying practical for operational teams.
Set up your team structure
Choose how you want records organised by role, team, or service so logging stays consistent from day one.
Log activity as work happens
Responders record hours, job types, and notes in a structured format that is quick to review later.
Review, support, and report
Use the records for supervision, wellbeing follow-up, CPD evidence, and internal reporting without rework.
Why DutyHub
Better fit than spreadsheets or generic tools
DutyHub is focused on emergency service record-keeping, so teams spend less time adapting tools that were built for something else.
| Area | Spreadsheets | Generic tools | DutyHub |
|---|---|---|---|
| Hours and job logging | Manual columns and inconsistent formats across teams. | Possible, but usually needs heavy custom setup. | Built around responder records with structured categories and logs. |
| Wellbeing notes | Hard to separate access safely. | Often mixed into broad notes or comments fields. | Designed with sensitive record handling and role-based visibility in mind. |
| CPD evidence | Easy to lose context or duplicate records. | Training exists, but not always linked to operational activity. | CPD logging sits alongside the work it relates to. |
| Audit / HR reporting | Time-consuming reconciliation before review meetings. | Exports exist, but not tailored to responder workflows. | Records are structured for review, governance, and exports. |
Serious records need clear controls and transparent handling
DutyHub is designed for sensitive operational and wellbeing records, with role-based access, audit-friendly structure, and clear accountability for teams that need dependable data handling.
Role-based visibility helps separate responder records, manager oversight, and HR/admin access.
Structured records make it easier to review what was logged and when it changed.
DutyHub is designed to support routine record-keeping without adding complexity to frontline work.
FAQs
Common questions
DutyHub is designed for emergency service responders and operational teams who need a reliable way to maintain hours, job logs, wellbeing check-ins, and CPD records.
Teams can record hours worked, jobs attended, wellbeing notes, and CPD activity. What is required and visible can be controlled by role and process.
Yes. DutyHub is designed with role-based access in mind so sensitive records can be separated from broader operational reporting where needed.
No. It is designed for emergency service workflows generally, including mixed teams with different operational roles and reporting needs.
Build a cleaner operational record without relying on scattered spreadsheets
DutyHub is designed for teams who need dependable records for hours, jobs attended, wellbeing, and CPD without adding admin overhead.